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19/08/06
by Jenni You know how the story goes: you work hard at school ignoring the cries of 'swot' and 'geek' in the full knowledge that one day you can drive your expensive German car past the bus stop waving at your fellow classmates as they wait for the number 5. However, the route to expensive German cars often involves going to University, and thus involves part time employment during the summer months in order to fund such a lifestyle. Now this is not a rant about my job (I'm actually very lucky; I like my colleagues and the work is not mind numbingly dull), it is a rant about the general public - or more specifically the worst kind of customer.... Morons who talk down to you! That's right, I'm sure you have all encountered them (usually identifiable by their gold chains, trackie bottoms and pushchairs). I shall use a conversation I had with a customer today as a prime example of how some people should never be allowed to leave the house: Me: Hello, how may I help you? Customer: (Dumps film on counter without saying a word.) M: Would you like your pictures back today? C: Er...yeah. M: It'll be about an hour, is that ok? C: Yeah. M: Would you like the standard size pictures? C: How big are they? M: 7 by 5 (points to display picture on counter). C: Nah that's not right... M: That's our standard size - there is 6 by 4 if you want the smaller ones. C: 7 by 5 isn't standard size. M: It depends where you go, but for us it's the standard size. C: Yeah but its not. M: Yes, but it is for us. C: You ain't listening to me! That's not the usual standard size when I come in. M: Well ok then, what size pictures would you like? C: Are you stupid or something? I want the usual size pictures I get! I'll point out that at this point I was all ready to say 'Yes I am stupid, and that lovely high visibility jacket you're sporting obviously means you are a very important man, so please continue to insult me' - but I fear the sarcasm would have been lost. M: Alright - what are the usual size pictures you have? C: The small ones. M: 6 by 4? C: Yeah that's what I said wasn't it?! M: (Through gritted teeth) Yeah sorry, can I just take your details? C: Yeah my name is...(mutters something inaudible). M: Sorry I didn't quite catch that. C: (Rolls his eyes) I said... (continues to say his surname very slowly as if I'm incapable of understanding). My god I hate the general public! |